Privacy Policy

Introduction

SpotDrop ("we", "us", "our") operates the spotdrop.si website and the SpotDrop service. This policy explains what personal data we collect, why we process it, and what rights you have regarding your data.

Data Controller

The data controller is the provider of the SpotDrop service. For privacy questions, contact us at narocila@ekoclean.si.

What data we collect

We collect information you provide directly, such as:

• Email address when you create a Spot (e.g., for access/edit links)
• Name, phone number, and business information for your Spot profile
• Contact form submissions (messages and related details)

When you visit our website, we may also collect basic technical data (e.g., IP address, access time, browser type) for security, diagnostics, and service operation.

Purpose and legal basis

• Providing the Service (creating and managing a Spot, sending access links): processing is necessary for contract performance or pre-contract steps.
• Communication (support and responding to inquiries): legitimate interests or contract performance, depending on context.
• Security and abuse prevention (logs and protection measures): legitimate interests.
• Analytics (if enabled): legitimate interests or consent, depending on the technology used and your settings.

Sharing and processors

We may use trusted service providers (e.g., hosting, email delivery, infrastructure) who process data on our behalf solely to provide the Service and in accordance with applicable law. We do not sell your personal data.

Data retention

We keep personal data only as long as necessary to provide the Service, comply with legal obligations, and resolve disputes. Inquiry messages are stored for a reasonable period for communication and support, then deleted or anonymized.

Data security

We take data security seriously. We use technical and organizational measures to protect your data (e.g., encryption in transit, access controls, backups). However, no system is 100% secure.

Your rights

Under the GDPR, you have the right to access, rectify, erase, restrict processing, object, and request data portability (where applicable). To exercise your rights, contact narocila@ekoclean.si.

If you believe your data is processed unlawfully, you may lodge a complaint with the relevant supervisory authority (in Slovenia: the Information Commissioner).

Cookies and analytics

We may use essential cookies/technologies necessary for the website to function. If we use analytics, we do so to improve the Service. Cookie/analytics behavior may depend on your browser settings and configuration.

Changes to this policy

We may update this policy from time to time. The “Last updated” date is shown below.